“As we were about to leave, Patrick, on being asked about a piece of plastic that had come loose beneath our front bumper last winter when driving over an obscured curb in a parking lot,, came out and got down beneath our vehicle (in his clean clothes) had a look and came up with a fix. At that time we also noticed a small indentation in the lower portion of the bumper and Patrick suggested we drop by Colourworks and they would likely take care of it, no charge. Which they did 🙂 Great experience all around. Excellent service team at Hyundai!”
– Gary S., October 2017
“Dirk and Patrick are bar none THE best service coordinators I have ever dealt with. They call me by my name making my service appointments personal. I get continuous updates and they are honest and friendly while being incredibly professional. I will always bring my car to them they help me to maintain my Sante Fe while keeping my budget in mind. I adore those guys they are the only reason I bring my car there. I’m certain the mechanics are equally exceptional if they have half of the knowledge and kindness Dirk and Patrick do.”
– Rena M., September 2017
“I was so impressed with the pricing and Patrick and Dirk at the front counter were so kind and well mannered, a positive experience and will definitely return with any and all of my service needs (since I use my vehicle for delivering mail for Canada Post it does require a lot of service!!!). On another positive note, we purchased the vehicle used last year and my daughter was so impressed with the Santa Fe and I told her that the staff at the dealership was so nice that she came from Hamilton to Huntsville to purchase her brand new Tuscan last month!!!!! Great Dealership!!!!”
– Diana, June 2017
“I am extremely pleased with the service at this dealership. I have always received prompt appointments and professional and courteous service. My appointment was for one specific repair. Pat and Dirk mentioned several other issues with my vehicle, and did several minor repairs with no cost to me. It was necessary to order a part for an issue with an interior light, further telling me there would be no additional expense. Pat and Dirk are congenial, conscientious and have significant knowledge of the product. They are a valued asset to this dealership.”
“I love coming in to Hyundai. The staff are so friendly and helpful. And if you have any questions or concerns they are confident and able to answer any questions that you might have. They work with you to make appointments and love that they can drop you off at work or even the mall while your car is being looked at. Thanks again Hyundai staff for being amazing.”
“This is my first Hyundai and first visit to the service department. It was a great experience. Everything about my service appointment was explained to me when I arrived including the fees. When I picked my car up, again everything was explained to me including the inspection of my car and what to expect on my next visit. And my car was washed! As I am not car-savvy, I appreciated having everything explained to me about my car. This was the best service I have received from a car dealership service department.”
“Patrick and Dirk are both professionals at what they do. They gave us their full attention, offered us coffee while we waited and kept us advised of the status of our repairs. We couldn’t have asked for more. And yes, the wash after the service is especially nice. We are most pleased with our 2014 Santa Fe Sport and can honestly say it is the best vehicle we have ever had. Getting excited to see what comes out in 2018.”
– Paul and Glenna C.
– R. K.
“Patrick and Dirk were fantastic! By far the best customer service I have experienced in a long time. Word of mouth is extremely important, especially in a small town like Huntsville. I will make sure I spread the word so friends, family and our community are aware of the exceptional service I received. I will encourage anyone looking for a new vehicle to shop at Hyundai of Muskoka”
“I cannot Thank you enough for your prompt, efficient and gracious assistance to Megan with this whole AC issue.
This is the type of service that keeps people coming back. I can tell you that you have certainly renewed Megan’s faith in “The World”. She certainly recognizes that she made the correct decision in buying a Hyundai but more importantly in buying it from Hyundai of Muskoka and even more importantly from you.
Please share this sentiment with all involved at your dealership – Sales Manager, Service Manager and even owner. Your professionalism through the entire sales process and even more importantly after the sale has been very reassuring. My Father is considering a Hyundai and I will certainly be sending him your way !!!”
– B. A., Orillia
“Jason Armstrong , We’ve never met but I recently spent over $100,000 on 3 new vehicles from your dealerships. Two Hondas (Accord, Civic) and a Hyundai (Santa Fe).Two for work, one for personal use.
The Hondas are being used by my driving school, Young Drivers of Huntsville. It is very important that new drivers have a pleasant and safe driving experience, as they already have enough things to think (and worry) about!
From the initial contact with Jay (Honda) and Matt (Hyundai) the professional and courteous manner was evident. Sean (Honda Sales) even came and did some presentations to our new drivers, at no charge.
Since then, all our interactions have been outstanding. The service departments are right on the ball. Both Christina (Honda) and Dirk (Hyundai) are always pleasant, respectful and compassionate. Theirs is not an easy job!
I always feel welcome at either dealership and the extras (internet, coffee) are really appreciated. When you work hard and consistently go above and beyond the call of duty, you should be thanked. I’d like you to pass along my appreciation to all those folks, and the ones I haven’t met yet.
Keep up the good work, it’s noticed.”
– R.C. Huntsville Young Drivers
“Was passing through Huntsville on Wednesday, July 23. Just want to thank you for fixing a tire on my Elantra within 15 minutes. When I asked for cost, was told there was no cost! Just want to thank your service department for their help.”
“The staff were all amazing! I was so happy to deal with Grace and with Jason. They made everything easy and completely took care of me above and beyond what I would expect! I will deal with them again the next time I’m looking for a new car! ”
– Jody R.